A week ago I walked into my local chain pharmacy to pick up a tube of toothpaste. At the checkout line, the clerk scanned the product and began asking me a series of questions. “Do you have a store card?” “Can I have your phone number to check our system?” “Would you like to sign… Continue reading Don’t ask too many questions
Month: April 2021
Build a professional-looking repair invoice
Printing a great-looking customer invoice is the most important customer-facing feature in SystemRepairStatus. A professional invoice will give your customers the confidence in your ability to entrust you with their repair but it can also protect you when a dispute arises between the parties. Step 1: Head over to Company Settings. If you are an… Continue reading Build a professional-looking repair invoice
Use typeahead to ensure consistent spelling
Everyone wants to keep their data tidy. But when you are dealing with the complexities of product manufacturers, names, models, getting your team to spell consistently can be a real nightmare. Google solves this by utilizing typeahead to help you spell your search terms correctly. Without clean data how will you be able to analyze… Continue reading Use typeahead to ensure consistent spelling
Every Hero Needs a Good Origin Story
COVID-19 was rough on New York City. Everything was closed and I was sitting at home listening to my upstairs neighbor riding his stationary bike for hours at a time. I desperately wanted the time in isolation to be meaningful. But the journey started long before that when I was the part-owner of a video… Continue reading Every Hero Needs a Good Origin Story