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Tag: CRM

Don’t ask too many questions

man in black jacket walking on street near white car during daytime
Photo by Christopher Ott on Unsplash

A week ago I walked into my local chain pharmacy to pick up a tube of toothpaste. At the checkout line, the clerk scanned the product and began asking me a series of questions. “Do you have a store card?” “Can I have your phone number to check our system?” “Would you like to sign… Continue reading Don’t ask too many questions

Published April 20, 2021
Categorized as Blog Tagged CRM, customer, intake

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